A counselor testified Monday that he was “caught off guard” when the parents of a Michigan teenager refused to voluntarily take him home from school when confronted with a violent drawing had had made hours before he opened fire and killed four students.

Shawn Hopkins said Oxford High School didn’t demand that Ethan Crumbley go home because there were no discipline issues that day, despite the drawing. Instead, Hopkins said he offered “multiple pages” listing mental health providers in the area and urged James and Jennifer Crumbley to seek help for their son as soon as possible.