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Ring will no longer allow police to request doorbell camera footage from users

Amazon-owned Ring will stop allowing police departments to request doorbell camera footage from users, marking an end to a feature that has drawn criticism from privacy advocates.

In a blog post on Wednesday, Ring said it will sunset the “Request for Assistance” tool, which allows police departments and other public safety agencies to request and receive video captured by the doorbell cameras through Ring’s Neighbors app.

The company did not provide a reason for the change, which will be effective starting this week.

Eric Kuhn, the head of Neighbors, said in the announcement that law enforcement agencies will still be able to make public posts in the Neighbors app. Police and other agencies can also still use the app to “share helpful safety tips, updates, and community events,” Kuhn said.

The update is the latest restriction Ring has made to police activity on the Neighbors app following concerns raised by privacy watchdogs about the company’s relationship with police departments across the country.

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