Snapchat failed to adequately warn its users about the extent of rampant “sextortion schemes” targeting underage users – even as employees debated internally about how to address the crisis without causing panic, according to an unredacted version of a lawsuit released Tuesday.
The new details surfaced in a complaint originally filed last month by New Mexico Attorney General Raúl Torrez.
It alleges that the photo sharing app popular with kids is a major platform for online sex predators who coerce minors into sending graphic images and then use them as blackmail.
Internal data showed that Snap was receiving “around 10,000 user reports of sextortion each month,” a member of the company’s trust and safety team said in a November 2022 email, according to the updated suit. The employee described the situation as “incredibly concerning.”