The Social Security Administration (SSA) unveiled Thursday that it would use the social platform X to make announcements going forward, instead of traditional press releases or memos typically posted to the agency’s website.
“The agency will be using X to communicate to the press and the public — formerly known as Twitter,” Linda Kerr-Davis, SSA Midwest-West regional commissioner told employees in a call Thursday, according to Federal News Network (FNN).
“This will become our communication mechanism,” she told reporters.
The shift comes as communications staff at the agency has dwindled due to reassignments in front-facing roles at field offices across the country. Officials announced that regional SSA offices would no longer have fully staffed public affairs offices as a result.