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Verizon Wireless has agreed to pay $100 million to settle a class-action lawsuit that alleged the company unfairly charged some of its customers an administrative fee, which was also not adequately disclosed. Here’s what you need to know about the settlement and who is eligible to file a claim for compensation.

  • What’s happened? On November 8, 2023, Verizon agreed to settle a class-action lawsuit that alleged the communications giant unfairly charged its post-paid individual consumer wireless service account customers an administrative charge and/or administrative and telco recovery charge, according to the settlement website. The plaintiffs alleged that Verizon misled customers about the price of its post-paid plans because these charges were not adequately disclosed in advertisements or other representations of the plan.
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